At Walla, we believe that great forms don't just collect data—they earn trust.

As more healthcare teams and digital health startups adopt Walla to streamline their workflows, we’re often asked:

Can Walla be used in HIPAA-compliant environments?

The answer: Yes—with the right configuration, Walla supports HIPAA-aligned usage for organizations that handle protected health information (PHI).

1. What is HIPAA, and Why Does It Matter for SaaS?

The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. federal regulation that sets strict rules for storing and processing sensitive health data. If you’re a healthcare provider or software company that collects medical information from U.S. patients or users, HIPAA compliance is not optional.

SaaS platforms that store, transmit, or process PHI are classified as Business Associates and must meet specific technical and legal requirements—including encryption, access controls, audit logging, and Business Associate Agreements (BAAs).

2. How Walla Supports HIPAA-Aligned Deployments

While Walla is a general-purpose form infrastructure, it is designed from the ground up with security, compliance, and data sovereignty in mind. Here's how Walla helps you build and deploy HIPAA-sensitive workflows:

1) Data Residency and Infrastructure

• U.S.-based data hosting via AWS (Oregon, N. Virginia, etc.)

• Option for dedicated infrastructure or regional isolation by customer

• On-premise deployment available for high-security environments

2) End-to-End Encryption

• AES-256 encryption at rest, including field-level sensitive data

• TLS 1.2+ encryption in transit, covering both forms and APIs

3) Access Management and Audit Trails

• Granular role-based permissions

• Event logs for form submissions, access events, and configuration changes

• Admin audit logs exportable upon request

4) Business Associate Agreement (BAA) Support

• Walla offers BAAs to qualifying U.S.-based healthcare clients

• Our team provides clear documentation and configuration guides to help customers meet HIPAA requirements

5) Data Minimization by Design

• Walla does not collect or store data beyond what customers define

• All form logic, fields, and workflows are customizable—ensuring minimal surface area for compliance scope

3. Common Use Cases We Support

• HIPAA-friendly intake forms for clinics and telehealth startups

• Secure post-visit feedback and patient experience tracking

• Internal tools to handle billing information or claims intake

• Custom forms for remote diagnostics or behavioral assessments

Walla is particularly well-suited for lean healthtech teams that need to launch quickly without compromising on compliance or security.

4. Important Considerations

Walla is not a HIPAA-certified platform by default, and HIPAA compliance always depends on:

• Your specific use case

• How you configure the system

• The agreements you sign with clients and partners

That said, our infrastructure is capable of meeting HIPAA requirements—and we work closely with teams to ensure their deployments align with both security best practices and regulatory standards.

5. Build Fast, Stay Compliant

If you're building a healthcare SaaS product or operating in the U.S. health data ecosystem, Walla provides the agility of a startup stack with the control of an enterprise-grade platform.

We help you focus on product and patient experience—while giving you the tools to manage data responsibly.

Interested in using Walla in a HIPAA-aligned deployment?

👉 Contact us to request a BAA or security briefing.

https://home.walla.my