CUSTOMER SUCCESS STORY

CUSTOMER SUCCESS STORY

CUSTOMER SUCCESS STORY

Meet

Walla

's

Customers

Are you struggling with how to convince internal stakeholders during the approval and reporting stages for Walla’s adoption? We’ve prepared several resources just for you!

CUSTOMERS

CUSTOMERS

CUSTOMERS

Walla’s Trusted Clients

Walla’s Trusted Clients

Large Enterprises

Large Enterprises

Large Enterprises

Public Institutions

Public Institutions

Public Institutions

General Businesses

General Businesses

General Businesses

Associations/Foundations/Societies

Associations/Foundations/Societies

Associations/Foundations/Societies

Healthcare/Religious Organizations

Healthcare/Religious Organizations

Healthcare/Religious Organizations

Events/Conferences

Events/Conferences

Events/Conferences

General Business

General Business

General Business

SamjeomSam’s Game-Changing Business Transformation with Walla

SamjeomSam, a company handling comprehensive income tax refunds, was looking for a solution to manage the high number of simultaneous users during peak periods. Walla’s advanced logic capabilities and high-level security features, including data masking, allowed them to manage customer satisfaction surveys and various events efficiently and securely.

Reduced Traffic Errors → Fewer submission failures, resulting in improved survey completion rates

Engaging Viral Campaigns → Achieved 170,000+ total participants through personality test–style events and SNS sharing

Structured Survey Management → Workspace creation by team and role-based access control for efficient collaboration

Secure Response Handling → Data masking and downloadable response logs ensure full traceability and protection

Public institutions

Public institutions

Public institutions

KOFAC Chooses Walla On-Premise to Meet Public Sector Security Requirements

As a public institution, KOFAC needed a solution that could store response data securely within the country while meeting strict security protocols.

On-Premise Deployment of Walla for Public Sector Compliance and Security

Domestic Data Storage → Ensures compliance with national data retention standards for public institutions

Granular Permission Controls → Role-based access aligned with your organizational hierarchy

Robust Access Restrictions → Data masking, IP range settings, and permission-based control over data viewing and editing

TESTIMONIAL

Real Feedback

from Walla Users

Walla’s service offers great readability, and the user experience is so good that I’ve been getting excellent survey results. After our team used Walla for surveys, other teams quickly followed suit. It’s clear that everyone was tired of dealing with poor, outdated survey forms.

Park

Designer, Kakao

I’ve used various survey platforms including MoaForm, Naver Forms, Google Forms, Qualtrics, Smore, PocketSurvey, and Typeform. Among them, Walla stands out as the best—pretty and well-implemented.

Baek

Researcher, Inithink

Thank you for offering so many features for free! I’ve never seen a service that provides so many features for free. I’m grateful that a service like this exists in Korea. The UI design is also incredibly clean and beautiful, and the supported features are great. Looking forward to more amazing features in the future.

Anonymous Support Message

Walla User

This year, through Walla, we were able to make a variety of attempts and enhance the brand value of multiple businesses with its clean interface. We look forward to continuing to use it next year.

Jeong

CEO, UrbanPlay

I used to manually check thousands of open-ended responses every month, but now AI automatically categorizes them, reducing the time spent on these tasks to almost 1/10. It’s incredible how Walla automatically sorts all responses, and I can even track response ratios. Before using Walla, I had meetings with other companies, but their solutions required much more database and server costs than I expected. Building AI internally would cost a fortune and take a lot of time, but I believe Walla is the optimal solution.

Lee

CX Team Manager, SamjeomSam

I’m using it and finding it much more readable than the survey forms I used before.

Noh

Senior Consultant, EY Han Young

After every monthly customer satisfaction survey, I had to manually categorize open-ended responses. With Walla’s company-wide implementation, this task has been greatly reduced, allowing me to focus on more important work.

Lee

Operations Planning Team Leader

Our first concern was how to recruit interviewees, but we used Walla forms to easily gather respondents. While distributing surveys via acquaintances can be limiting, Walla automatically finds respondents for us, making it much easier to quickly secure participants.

Lee

CEO

Seeing Walla made me realize it’s a service that the world really needs. Even those who didn’t know they needed it can’t go back to the old ways after trying it once!

Kang

Online Marketer

TESTIMONIAL

Real Feedback

from Walla Users

Walla’s service offers great readability, and the user experience is so good that I’ve been getting excellent survey results. After our team used Walla for surveys, other teams quickly followed suit. It’s clear that everyone was tired of dealing with poor, outdated survey forms.

Park

Designer, Kakao

I’ve used various survey platforms including MoaForm, Naver Forms, Google Forms, Qualtrics, Smore, PocketSurvey, and Typeform. Among them, Walla stands out as the best—pretty and well-implemented.

Baek

Researcher, Inithink

Thank you for offering so many features for free! I’ve never seen a service that provides so many features for free. I’m grateful that a service like this exists in Korea. The UI design is also incredibly clean and beautiful, and the supported features are great. Looking forward to more amazing features in the future.

Anonymous Support Message

Walla User

After every monthly customer satisfaction survey, I had to manually categorize open-ended responses. With Walla’s company-wide implementation, this task has been greatly reduced, allowing me to focus on more important work.

Lee

Operations Planning Team Leader

Our first concern was how to recruit interviewees, but we used Walla forms to easily gather respondents. While distributing surveys via acquaintances can be limiting, Walla automatically finds respondents for us, making it much easier to quickly secure participants.

Lee

CEO

Seeing Walla made me realize it’s a service that the world really needs. Even those who didn’t know they needed it can’t go back to the old ways after trying it once!

Kang

Online Marketer

TESTIMONIAL

Real Feedback

from Walla Users

Walla’s service offers great readability, and the user experience is so good that I’ve been getting excellent survey results. After our team used Walla for surveys, other teams quickly followed suit. It’s clear that everyone was tired of dealing with poor, outdated survey forms.

Park

Designer, Kakao

I’ve used various survey platforms including MoaForm, Naver Forms, Google Forms, Qualtrics, Smore, PocketSurvey, and Typeform. Among them, Walla stands out as the best—pretty and well-implemented.

Baek

Researcher, Inithink

Thank you for offering so many features for free! I’ve never seen a service that provides so many features for free. I’m grateful that a service like this exists in Korea. The UI design is also incredibly clean and beautiful, and the supported features are great. Looking forward to more amazing features in the future.

Anonymous Support Message

Walla User

After every monthly customer satisfaction survey, I had to manually categorize open-ended responses. With Walla’s company-wide implementation, this task has been greatly reduced, allowing me to focus on more important work.

Lee

Operations Planning Team Leader

Our first concern was how to recruit interviewees, but we used Walla forms to easily gather respondents. While distributing surveys via acquaintances can be limiting, Walla automatically finds respondents for us, making it much easier to quickly secure participants.

Lee

CEO

Seeing Walla made me realize it’s a service that the world really needs. Even those who didn’t know they needed it can’t go back to the old ways after trying it once!

Kang

Online Marketer

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FAQ

Got Questions?
Reach Out
to the Walla Team

We provide basic usage guides in the Help Center, and you can directly contact the Walla team for further inquiries.

Perfect Logic Implementation

High Security

Optimal Maintenance

FAQ

Got Questions?
Reach Out
to the Walla Team

We provide basic usage guides in the Help Center, and you can directly contact the Walla team for further inquiries.

Perfect Logic Implementation

High Security

Optimal Maintenance

FAQ

Got Questions?
Reach Out
to the Walla Team

We provide basic usage guides in the Help Center, and you can directly contact the Walla team for further inquiries.

Perfect Logic Implementation

High Security

Optimal Maintenance

The Form You’ve Been Searching for, Free to Use

Right Here, with Walla

Paprika Data Lab Inc.

The Form You’ve Been Searching for, Free to Use

Right Here, with Walla

Paprika Data Lab Inc.

The Form You’ve Been Searching for, Free to Use

Right Here, with Walla

Paprika Data Lab Inc.